Locally owned and operated Serving Lake, Porter, LaPorte, Starke, and Jasper Counties, Indiana, and Cook County, Illinois

Coffee. Refreshments. Culture.

The Gold Standard in Refreshment Services

For 17 years, CSG has delivered locally managed vending, markets, coffee, water, and breakroom solutions, backed by personal ownership, responsive service, and real people who know this community.

Local support Smart monitoring Clear communication
Employees using a CSG branded vending machine in a modern workplace breakroom
Local service area Lake, Porter, LaPorte, Starke, and Jasper Counties Indiana · Plus Cook County, Illinois
01

Locally accountable A team close enough to respond.

02

Technology enabled Data supports smarter servicing.

03

Built around people Better choices for every workplace.

Workplace refreshment solutions

One partner. Every breakroom need.

Start with the service that fits today. CSG can scale the program as your people, facility, and expectations grow.

Vending solution from CSG 01

Reliable. Modern. Well managed.

Vending

Smart monitoring, curated products, and dependable service built around how your team actually uses the breakroom.

Ask about this solution
Micro Markets solution from CSG 02

More choice. More freedom.

Micro Markets

Open, self-serve markets with flexible food and beverage options for workplaces that want a better everyday experience.

Ask about this solution
Smart Markets solution from CSG 03

Secure unattended retail.

Smart Markets

Controlled-access solutions with item-recognition technology for high-traffic and mixed-access environments.

Ask about this solution
Workplace Coffee solution from CSG 04

Consistent quality, fully supported.

Workplace Coffee

Commercial equipment, flexible brewing options, supplies, maintenance, and service handled by one local team.

Explore the coffee program
Office Water Service solution from CSG 05

WaterLogic WL350 or comparable

Office Water Service

Filtered workplace water solutions supported by local installation, service, and replenishment from CSG.

Explore water service
Pantry Service solution from CSG 06

Hospitality without the checkout.

Pantry Service

Employer-sponsored snacks and beverages, thoughtfully selected and professionally managed for employees and guests.

Ask about this solution
Cerulean private-label water bottles from CSG CSG private-label water

Office Water Service

Even Our Water Carries the Gold Standard

Point-of-use equipment WaterLogic WL350 or comparable

Most vending companies resell whatever bottled water brand happens to be on the truck. CSG doesn’t. Cerulean, our own private-label water, is available across our Vending, Micro Market, and Smart Markets locations.

If your team is going to reach for a bottle, we think it should carry the same standard as everything else CSG delivers. Already a CSG Workplace Coffee Program customer? Cerulean is also available by the case, right alongside your regular coffee order.

Ask About Water Service

The operating promise

More than equipment placement.

The Gold Standard is the service philosophy behind every CSG recommendation, route, check-in, and customer interaction.

Experience the difference
G

Go Above & Beyond

Use proactive service, monitoring, and communication to reduce preventable problems.

O

Operate with Integrity

Set clear expectations, make honest recommendations, and take ownership when something needs attention.

L

Lead with Innovation

Use practical technology and account data to make servicing smarter, more consistent, and more relevant.

D

Deliver with Excellence

Build reliable routines around stocking, quality, follow-through, and the experience of every workplace.

A clear path from idea to launch

Simple to start. Structured to last.

From the first site review through ongoing service, the process keeps responsibilities, timing, and support expectations clear.

01

Understand the workplace

We assess your space, team size, traffic patterns, current setup, and goals.

02

Design the right program

CSG recommends the equipment, product mix, service model, and launch plan that fit.

03

Launch with clarity

Installation, communication, and support expectations are organized before go-live.

04

Monitor and improve

Usage data and workplace feedback guide product changes and ongoing service decisions.

CSG Connect

One direct path to customer care.

Support should never depend on finding the right person. CSG Connect gives customers one clear way to report an issue, request service, or share feedback.

Requests can be submitted anytime Routed directly to CSG Operations Updates provided during service hours
Visit Customer Care
CSG Connect Customer Care
✓

Request received

Routed to CSG Operations
In review
Machine or area Clear identification
Request type Structured routing
Gold Standard care Clear request. Clear owner. Clear follow-through.

What Clients Say

Trusted by Workplaces Across the Region

From dependable stocking to responsive customer care, CSG clients rely on us to keep their refreshment programs running smoothly.

“The vending machines in our facility are always well stocked.”

Ben R. Healthcare · Lake Station, IN

“Our employees love the micro market. Many no longer leave the facility for lunch because they have so many options available. It has been a valuable addition to our workplace.”

Carl T. Healthcare · Hammond, IN

“The micro market offers something for everyone. Even with my dietary restrictions, I can find options that work for me.”

Sue K. Healthcare · Hammond, IN

“Our clients appreciate the variety of choices available in the vending machines.”

Anne D. Healthcare · Merrillville, IN

Frequently asked questions

Clear answers before the first conversation.

Get the essential information before the first conversation, then take one clear next step when the fit feels right.

Does CSG provide local service and support?

Yes. CSG serves Lake, Porter, LaPorte, Starke, and Jasper Counties in Indiana, as well as Cook County, Illinois. Our local service routes support faster response times, consistent maintenance, and personalized care from a team familiar with the communities we serve.

How quickly does CSG respond to service requests?

We use proactive monitoring and real-time inventory tracking to help prevent issues before they occur. When service is needed during business hours, our Operations team will acknowledge your request within two hours by phone, text, or your original contact method. CSG business hours are Monday through Friday, 8:00 AM to 5:00 PM Central Time. Requests submitted outside those hours are queued for the next business day. We aim to resolve every request within one business day. If we miss that resolution commitment, your workplace receives complimentary treats and refreshments from CSG.

How can I contact CSG for support?

Call or text 219.248.7755, or email [email protected]. Your request goes directly to our Operations team, not a call center. CSG is also installing dynamic QR codes on vending machines, micro markets, and coffee equipment. When available, scanning the code opens a short form that automatically identifies the equipment and location, allowing us to respond more efficiently. QR codes are being introduced one location at a time.

How does the CSG Confidence Guarantee work?

You can start a CSG vending, Micro Market, Smart Market, or Workplace Coffee Program without a long term contract. If the program is not the right fit during your first 90 days, we will remove the equipment at no cost to you. There is no cancellation penalty. You pay only for the products your team consumed.

Does CSG require a long term contract?

No. CSG does not require long term contracts for its programs. We offer straightforward pricing with no hidden fees or minimum order requirements.

Ready for a better workplace experience?

Let’s build the right refreshment program.

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